The website www.bnbhostsupport.com offers free online support coaching, videos, and more.
The video is a message from Rebecca Marks Smith, who is offering advice on Airbnb service fees and host only fees. She explains that Airbnb typically charges the host a 3% fee, and the guest a service fee, which can make the total fee as high as 17%. She mentions that hosts can opt to set a host only fee, which would require them to set their price higher to cover the fee. She also discusses the use of a channel manager, which she uses due to having multiple properties, but does not recommend for new hosts with only one property. She offers to send an article on host only fees and to have a zoom call to further explain the complex fee structure. She also compliments the viewer's property and offers to add it to her wish list. The video ends with her promoting her website www.b andb hosts support.com for more support and coaching.